Privacy Policy

Dewan-e-Khass Halal Restaurant

We are the most trusted halal restaurant in Shenzhen and premier Muslim restaurant in Futian, serving authentic Pakistani and Indian halal food since 2011.

Address: 98 Nanyuan Road, Futian District, Shenzhen City, Guangdong Province, China

Phone: +86 (135) 56855525

Email: info@Dewan-e-Khass.com

1. Scope of Policy

This Privacy Policy explains how Dewan-e-Khass Halal Restaurant collects, uses, stores, protects and shares your personal information when you visit our website, place online orders, make reservations, contact us, or use our restaurant services.

2. Information We Collect

We only collect necessary customer information including:

  • Full name, contact number, email address
  • Delivery address for takeaway orders
  • Payment details (processed securely via payment gateways; we do not store full card details)
  • Reservation details and customer feedback
  • Website browsing data for service improvement

3. How We Use Your Information

  • To process your dine-in, takeaway, delivery and reservation orders
  • To respond to your queries, complaints and support requests
  • To send service updates, special offers and seasonal promotions (only with your consent)
  • To improve our menu, halal food quality and customer service experience
  • To comply with local legal and regulatory requirements

4. Data Protection & Security

We follow strict technical and administrative security measures to protect your personal data from unauthorized access, misuse or leakage. All online payments are processed through secure third-party payment gateways. We never sell, rent or share your personal data with external companies for marketing purposes without your explicit permission.

5. Data Retention

We retain your personal information only as long as required to fulfil service purposes and legal obligations. After completion of service, unnecessary personal data will be safely deleted or anonymized.

6. Your Rights

You have the right to view, update or request deletion of your personal data stored with us. You may also opt out of promotional messages anytime by contacting our official email or phone number.

7. Policy Updates

Dewan-e-Khass Halal Restaurant reserves the right to update this Privacy Policy anytime. Changes will be posted on our website, and continued use of our services means you accept the updated policy terms.

8. Contact Us

For any privacy-related query or concern:

Phone: +86 (135) 56855525

Email: info@Dewan-e-Khass.com

Address: 98 Nanyuan Road, Futian District, Shenzhen City, Guangdong Province, China