Terms and Conditions
Last Updated: July 09, 2026
1. Business Identification
Business Name: Dewan-e-Khass
Physical Address: 98 Nanyuan Road, Futian District, Shenzhen City, Guangdong Province, China
Contact Email: info@Dewan-e-Khass.com
Contact Phone: +86 (135) 56855525
Official Website: Dewan-e-Khass.com
This website and all dine-in, takeaway and pre-order services are operated solely by the above registered halal restaurant based in Mainland China. All food provided at our restaurant holds valid halal certification complying with Islamic dietary standards and China’s local food safety regulations.
2. Acceptance of Terms
By browsing our website, submitting online pre-orders, accessing our checkout page or completing food purchases via any available payment methods, you acknowledge full acceptance of these Terms and Conditions. If you do not agree to any provision stated below, you are not permitted to use our website or online ordering services.
3. Industry Alignment
Our website only offers halal catering services, including dine-in meals, takeaway, food delivery pre-orders and event catering bookings alongside integrated online checkout payment functions. All website content fully matches our registered business category (Catering Service / Halal Food Restaurant). No unrelated third-party products or services are sold through this platform.
4. Checkout & Payment Rules
Our website features an integrated native checkout page; customers will never be redirected to external third-party websites to finish payments.
Available payment methods will be displayed directly on the checkout page for users to select.
All prices shown during checkout are final and transparent, covering all service fees, delivery charges and applicable taxes with no hidden surcharges. Complete halal menu details including dish descriptions, portion sizes and ingredient information are fully visible prior to payment confirmation.
5. Halal Food Guarantee
All meat, poultry and raw food ingredients used at Dewan-e-Khass come with official halal certification. We maintain dedicated separate kitchen preparation zones, cooking tools and serving utensils to eliminate cross-contamination with non-halal ingredients, fully adhering to halal dietary requirements. Customers may request to inspect our halal certification documents in-store during business opening hours.
6. Order Cancellation & Liability
Customers may cancel pre-orders free of charge if the cancellation is submitted no less than 4 hours prior to the scheduled delivery or dine-in reservation time.
Cancellations made within 4 hours of the scheduled service will be subject to a 50% order retention fee to cover costs of pre-prepared fresh halal ingredients.
We accept no liability for delivery delays resulting from third-party delivery partners, incorrect customer-provided addresses, adverse weather conditions or missed customer collection.
7. Governing Law (Critical Airwallex Compliance Requirement)
These Terms and Conditions, all customer orders, payment transactions and any arising disputes between Dewan-e-Khass and website users shall be governed solely by the laws of the People’s Republic of China. Any legal dispute must be settled at the local People’s Court with jurisdiction over our registered restaurant address.
8. Copyright & Website Usage
All text, imagery, halal menu photos and brand assets published on Dewan-e-Khass.com are the exclusive copyrighted property of our restaurant. Unauthorized copying, distribution or commercial exploitation of any website content is strictly forbidden.
9. Contact for Disputes
For enquiries related to these terms, payment issues, order problems or halal certification, please email info@Dewan-e-Khass.com or contact us via phone at +86 (135) 56855525 during our business opening hours.